| EVENT PROFILE |
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| DATE: |
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30th Jul 2010 |
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| TIME: |
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9.30am to 1.00pm |
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| VENUE: |
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TBA (Possible Venues: Furama Riverfront Hotel, The Legends Fort Canning Park or Civil Service Club) |
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| FEE: |
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SGD 249.00 |
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| NOTE: |
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| REGISTRATION |
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To register via fax, please click here to fax the form to (65) 6327 7155.
To register online, please click here.
For group of 10 and above, In-House training please contact us @ (65) 6327 7151 or email adminsg@trainershub.com for details.
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| TRAINER PROFILE |
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 Agnes Koh
AICI, ISPEP, IBICA, APTS
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| OTHER COURSES |
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Business Etiquette & Workplace Protocol Workshop
INTRODUCTION
Enhancing Personal EffectivenessYour Professional Presence – the way you come across to others is created by the way your dress and groom yourself. An appropriate appearance demonstrates respect for yourself, others, and your company in the business arena. The rules of appropriate business etiquette have evolved in sophisticated technology and different generational cultures. Appropriate business manners benefit you individually as well as organization collectively.At the end of the course, you will be awarded with a Certificate of Achievement! Accolades and AccreditationsAccreditations:  Accolades:  See What People Are Saying About Agnes!
OBJECTIVES
- Understand how to build a professional image through colour psychology and emotion ideology
- Be aware of how professional presence has an impact on personal & corporate branding
- Create a confident look with powerful presentation at work
- Grasp the power of effective mannerism and professionalism
- Understand the connection between self-confidence, body language and vocal dynamics
- Acquire positive and likable demeanours
COURSE OUTLINE
- 9.30am - 9.45am
Introduction & Ice Breaking
- 9.45am - 11.00am
First Impression
Image Perception Chart
10 Conclusions people subconsciously make about you
● Uncover Your Seasonal Colours
● How does colour affect appearance
● Sampler Drapes exercise to define season
● Business Communicator dress codes for ladies & Men
● Professional business accessories
● Posture & Poise – sit, stand & walk
- 11.00am-11.15am
Break
- 11.15am-1.00pm
Introduction to making lasting impressions
Hospitality Business Demeanour
Greetings, Handshakes & Namecard
What is S-O-F-T-E-N
Cell Phone Etiquette
Networking & Mingling Skill
METHODOLOGY
- Participants’ volunteers role-play on contemporary etiquette and demonstration.
- Highly interactive class with lots of demonstration, consensus questions and tricky questions.
- Testing participants’ immediate response to any given difficult situations
- Learning application on-site
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