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SALES - Closing With Confidence And Ease
INTRODUCTION
OBJECTIVES
This Course Will Help You:
✔ Acquire The True ART Of Selling.
✔ Acquire The Correct ATTITUDE To Selling.
✔ Realise That Selling Is EASY If You Learn And Internalize The Correct Techniques.
✔ Realise That We Are ALWAYS Selling ... It's A Way Of Life.
✔ Learn The ART Of Prospecting.
✔ Close With Finesse.
✔ Acquire The ART Of Asking Rather Than Telling.
COURSE OUTLINE
1) THE 6 TOP BENEFITS OF SELLING
Developing A Commitment To Your Profession And Company
Why This Profession?
Why This Company?
You Are YOU - nique!!
2) THE 5 STEPS IN THE SALES CYCLE
Step 1: Prospecting
Step 2: Contacting (Follow – Up)
Step 3: Qualifying
Step 4: Presenting
Step 5: Closing
3) A CONDITION Vs AN OBJECTION
What Is a Condition
What Is An Objection
4) OBJECTIONS – THE PREVIEW TO THE CLOSE
5 Steps To The Close
5) USING THE TELEPHONE
Putting The Smile In Your Voice
Hanging Up Politely
Putting The Caller On Hold
Using The Telephone To Get The Appointment
6) CONTROL WITH QUESTIONS
The Sum Of All “Yeses” Leading To The Big “YES”
Identifying The Type Of Questions
Identifying The M.A.N.
7) THE POWER OF THE THANK – YOU CARD
TILL WE MEET AGAIN … GOOD – BYE!!
WHO SHOULD ATTEND
✔ Individuals Who Are Embarking On A Sales Career.
✔ Individuals Who Wish To Form A Strong Foundation In Selling Skills.
✔ Individuals Who Wish To Learn The Basic Skills In Selling.
✔ Individuals Who Wish To Rejuvenate Their Sales Career.
✔ Individuals Who Wish To Learn The True ART Of Selling.
✔ Any Individual Who Realises That EVERYONE Needs To Sell.
METHODOLOGY
- A Combination Of Lecture And Discussions
- 2-Way Interaction
- Role-Plays
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